Payment & Delivery

Payment Methods

We only accept Amex, Alipay, Visa and Mastercard. All orders will be charged and paid in Singapore Currency (SGD).

All prices are shown and charged in Singapore Dollars (SGD). For overseas credit card payment, please check with your credit card company for accurate conversion rate and charges.

Delivery

Our dispatch team will take 1 – 2 working days to pack and arrange for dispatch of your parcel following successful receipt of your order.

  1. Shipping within Singapore
  • All local delivery are dispatched via Singapore Post Office’s Registered Mail
  • Door step delivery by a postman. Recipient’s signature required upon delivery.
  • If a registered parcel is delivered and there is nobody to sign for it, a notification slip will be left behind. You may arrange re-delivery via SingPost’s online form or by calling 1605. Self-collection can be done at the post office branch indicated on the notification slip.
  • Registered parcels must be retrieved within 2 weeks of the first attempt at delivery. If it is not, Singpost will return the parcel to us. In such cases, the customers will be required to top up the necessary postage for it to be repackaged and mailed out again.
  • Delivery takes up to 3 working days. Delivery during the festive period may take up to more than 3 working days.
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.
  • Registered article number are provided. You can track your parcel at www.singpost.com.sg
  • We will not be liable for parcel damaged incurred during shipping.

 

  1. Accuracy of Mailing Address
  • All orders will be shipped according to the mailing address filled by customers at checkout. Please ensure that your information is correct by double checking it in your invoice. We will not be liable for lost mail due to insufficient/incorrect mailing information provided by customers.

 

  1. International Shipping
  • For international shipping, delivery takes up to 7-14 working days.
  • FREE Shipping!
  • Registered article number are provided. You can track your parcel at www.singpost.com.sg
  • We will not be liable for parcel damaged incurred during shipping.
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.